DSPN Consulting

Unique Three Phase Process
Our business continuity specialists recommend the right solutions by taking a unique, three-phase approach to creating effective recovery plans. This proven methodology addresses the specific functions and procedures of a business, saving time and money in the development, implementation and maintenance of customized continuity plans.

Phase I:

Conducting Initial Assessment
In this phase, we review any existing contingency plans, determine business risks and vulnerabilities and identify critical functions and resources. Our professionals interview key managers to determine the right project priorities.At the conclusion of Phase I, we present our detailed findings and specific recommendations to top management to ensure they understand and are committed to the process before planning begins.

Phase 2:

Creating Customized Plans
Based on the results of Phase I, we tailor a total response and recovery strategy to the unique requirements of the organization. Our role is to facilitate the creation of procedures to expedite resumption of business operations during and after a disaster. In forming an action plan, we define the roles and responsibilities of personnel at all levels, including executives and key staff, response

teams, and all departments and facilities.
We determine temporary work site requirements, design the emergency operations center, and identify appropriate vendor solutions for all business vulnerabilities. Lastly, we develop and conduct workshops and training to guide participants through all aspects of the plan.

Phase 3:

Testing Disaster Recovery Procedures

Even the best documented plans are only effective when executed accurately and efficiently.

The last phase of our involvement in continuity planning is perhaps the most critical – testing the plan so all employees are familiar with their roles. This includes both emergency response activities, such as evacuation and take-cover drills, and business recovery components, such as tabletop exercises with key executives and departments. Evaluating information flow in the emergency operations center and quick restoration of critical systems and telecommunications are other essential plan components that must be tested in advance.