More than 3000 participants have attended these public workshops
in various cities: .
.
Workshop 105
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Workshop 201
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Workshop 301
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Essentials
for Enterprise-Wide Business Continuity Programs
Half
Day - $225
|
Benchmark Your Program Using NFPA 1600
One
day - $445
|
How
to Create Drills and Exercises...That
Work!
One
day
-
$445 |
Workshop 105:
Essentials for Enterprise-Wide Business Continuity Programs
Attendees learn best practices for designing and implementing a comprehensive,
properly sequenced, enterprise-wide Business Continuity Program. All
elements of disaster response and business recovery are covered, including
examples collected from 17 years of successful planning with organizations such
as Toyota, Macy's, California Public Employees Retirement System, Discovery
Communications, Yamaha, and many more.
Content is appropriate for any experience level, but it is especially
geared for beginning business continuity managers and executives from various
departments who oversee such programs. DRII-certified professionals who attend this session can receive 4
continuing education points for re-certification. Half day. $225 per seat. Quantity discounts
available.
Workshop
201: Benchmark Your Program Using NFPA 1600
In 2004, the U.S. Congress recommended NFPA 1600 as the standard for business continuity programs in the private sector. Since then, this standard has become a favorite benchmarking tool for BC Coordinators who have been looking for a well-established set of requirements to measure the depth and breadth of their programs. In this interactive session you will compare your program’s robustness to this important standard as well as to the programs of the other professionals who attend. The two instructors will describe methodologies for conducting a benchmark and will discuss best practices for implementing the most significant provisions of NFPA 1600, including those relating to prevention and mitigation capabilities, which were added in the most recent edition of the standard. DRII-certified professionals who attend this session can receive 8 continuing education points for re-certification. One day. $445 per seat. Group discounts available.
Workshop 301: How to Create Drills and Exercises…That Work!
This
workshop is designed as a follow-on to both of the above workshops (see above),
but it may be taken as a stand alone workshop for experienced business
continuity professionals. Participants review best practices for designing and
implementing effective drills and exercises for a business continuity program. You
will study proven steps for constructing exercises efficiently, using industry
best practices. You will examine examples of 4 types of exercises, including an
orientation session for executives, a communications drill for an IT
department, and a table-top exercise for a business unit. Then as a culminating activity, you will
participate in designing and executing a functional exercise for an
Emergency
Operations
Center
.
DRII-certified professionals who attend this session can receive 8 continuing
education points for re-certification. One day. $445 per seat. Quantity discounts available.
Workshop
105 Workshop agenda What you will
learn
Workshop
201 Workshop
agenda What you will
learn
Workshop
301 Workshop
agenda What you will
learn
About
your workshop leaders
What people are saying about DSPN workshops
Workshop 105 Agenda
8:00-8:30
Registration/Continental Breakfast
8:30-8:45 Introductions
8:45-9:45 Business
Continuity Basics
9:45-10:00 Break
10:00-10:30 Phase
1: Planning the Project
10:30-11:00 Phase
2: Implementing the Process
11:00-11:30 Phase
3: Testing the Program
11:30-11:45
Questions and Wrap-Up
Back
What You Will Learn in
Workshop 105
Business Continuity Basics
- Once started, why planning fails
- Integrating emergency response and business recovery
- Life-safety elements most plans omit
- The role of the Emergency Operations Center
- Turning the project into a process, and ultimately a
program
- What we learned from 9/11 and Hurricane Katrina
Phase 1: Planning the Project
- Assessing hazards
- Analyzing business impacts (BIA)
- Preparing planning assumptions
- Presenting your case to gain project sponsorship
Phase 2:
Implementing the Process
- Establishing roles and responsibilities
- Defining and documenting the recovery process
- People policies to define in advance
- Problems to anticipate if you are a tenant
- Defining action plans for each business unit
- Issues with vital records and other assets
- Suggested content for IS and telecom plans
- Implementing the recovery process
Phase 3: Testing the Program
- Five types of exercises
- Defining an exercise program
- Designing and conducting exercises
- Evaluating an exercise
- Creating change as the result of an exercise
Conclusion: What We Want You to
Remember
- Executive buy-in is essential. Reliable techniques
for developing it are available.
- Business continuity activities generally begin as
projects, but in order for them to deliver long-term benefits, they must
evolve to processes and programs.
- Comprehensive plans must combine emergency response and
business recovery.
- The best way to foster employee support of a business
recovery plan is to anticipate their personal needs and train them to be
prepared.
- A plan is only as good as the assumptions that
underlie it. Assumptions must be based on a systematic re-analysis of
hazards and their potential business impacts.
- Businesses should integrate their plans with local
authorities. Local authorities should integrate their plans with local
businesses.
- The Incident Command System standardizes recovery
activities and makes them more efficient.
- Departmental plans must be integrated in order to
restore critical business functions in a timely manner.
- A vigorous testing program is necessary to find the
gaps in a plan. Systematic change processes must follow all exercises,
including re-tests in areas where gaps are found.
Back
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Workshop
201 Agenda
8:00-8:30 Registration/Continental Breakfast
8:30-8:45 Introductions
8:45-9:45 Benchmarking
Basics
9:45-10:00 Break
10:00-11:00 Organizing for Ongoing Program Management
10:00-12:00 Adapting
ICS to Improve Crisis Management
12:00-12:45 Interactive Networking Lunch (lunch included)
12:45-2:00 Using NFPA 1600 to Extend Your Program to the Enterprise
2:00-2:15 Break
2:15-3:15 Creating More Mature Action Plans for Business Units
3:15-3:45 Conclusion: What We Want You To Remember
3:45-4:30 Questions and Wrap-Up
What
You Will Learn in Workshop 201
Benchmarking
Basics
- Emerging standards for business continuity
- ICS and NFPA 1600
- Standards vs. best practices
Organizing
for Ongoing Program Management
- Continuous hazard reduction
- Best practices in resource management
- Written Plans
Adapting
ICS to Improve Crisis Management
- Developing Roles and Responsibilities
- Coordinating emergency response and business recovery
- Improving communications and warning plans
- Coordinating logistics and facilities
Using
NFPA 1600 to Extend Your Program to the Enterprise
- Creating more mature business resumption plans
- Standardizing operations and procedures for all
elements of the organization
- Developing an ongoing maintenance program to ensure a
constant state of readiness
Conclusion:
What We Want You to Remember
- Standards define “end states” but they do not specify
how to achieve them
- Creating an effective EOC is essential for
enterprise-wide protection
- Business resumption plans must be action oriented to
be effective
- Business unit plans must be carefully integrated to
ensure that they will work
Back
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Workshop 301 Agenda
8:00-8:30
Registration/Continental Breakfast
8:30-8:45 Introductions
8:45-9:45 Exercise
Basics
9:45-10:00 Break
10:00-12:00 Best
Practices in Creating Various Types of Exercises
12:00-12:45 Interactive Networking Lunch (lunch included)
12:45-2:00 Hands-On
Simulation: A Functional Exercise for an Emergency Operations Center
2:00-2:15 Break
2:15-3:15 Hands-On
Simulation: Evaluating the Results of a Functional Exercise
3:15-3:45 Conclusion:
What We Want You To Remember
3:45-4:30 Questions and Wrap-Up
What You Will Learn in
Workshop 301
Exercise Basics
- Why Exercise
- Five Types of Exercises: Which Should You Use When?
- Common Exercise Mistakes
- Twelve Steps to Build an Effective Exercise
- Getting Commitment to Participate
- Developing Events and Messages
- Staffing an Exercise
- Conducting an Exercise
- Evaluating an Exercise
- Making Recommendations Happen
- Assuring Success
Best Practices in Creating
Various Types of Exercises
- Best Practices in Creating an Orientation Exercise
- Group Project: How to Create the Scope, Purpose, and
Objectives of a Drill
- Best Practices in Creating a Tabletop Exercise
- Group Project: How to Create a Functional Exercise
Hands-On Simulations to
Illustrate Best Practices
- Computer-Assisted Simulation: How to Conduct a
Functional Exercise for an EOC
- Hands-On Simulation: How to Evaluate a Functional
Exercise
Conclusion: What We Want You to
Remember
- Executive buy-in to the exercise program is critical
to success.
- A plan that is not exercised regularly is not a plan.
- Scope, purpose, and objectives are keys to creating
exercises that work.
- The whole purpose of exercising is to learn what to
improve. Follow-up is everything.
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About your workshop leaders:
DSPN workshops are professionally designed to be educationally sound. Sessions employ lecture, video clips, and breakout exercises to deliver an energetic, content-rich agenda that is thought provoking as well as entertaining. All elements of disaster response and business recovery are included. Each participant receives a ring binder detailing the proceedings and providing additional reference materials.
Content
for this workshop was developed by Judy Bell, founder and CEO of Disaster
Survival Planning Network and |
|
author
of the first book on business continuity for the
private sector, Disaster Survival Planning: A
Practical Guide for Businesses. She is a frequent
speaker at national and international conferences. Judy is
a Certified Emergency Manager through the International
Association of Emergency Managers (IAEM), a member of the
American Society of Professional Emergency Planners, past
board member and treasurer of BICEPP, past president of
the Los Angeles Chapter of the Association of Contingency
Planners (ACP), and a member of the Southern California
Emergency Services Association (SCESA). |
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Back
What people are saying about DSPN workshops…
- "Outstanding!"
- "On target! Good innovative suggestions! Great, well planned
presentation.
- "Knowledgeable, motivated, current."
- "Great speaker. Really knew her stuff."
- "Good presentation for the beginner planner. Some thought
provoking ideas. Best presenter of the day."
- "Finally, some detail on how, not just why. The most useful
session so far. Excellent
speaker. Superb presentation skills."
- "Excellent communicator…outline of requirements for a
Business Continuity plan was
presented thoroughly and clearly spoken."
- "Excellent all around, fantastic speaker, knew her material
from all aspects."
- "The agenda is packed with a huge quantity of proven
techniques for developing a comprehensive program. Anyone who is
starting at the beginning or renewing a plan written before 9-11
will save time and avoid pitfalls by attending one of these
sessions."
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